Seven stages, in order, with no surprises in the middle.
Expand any stage to see what you do, what we do, and what you have in your hands when it ends.
You
Give us access to the people who do the work and a decision maker who can settle questions.
We
Watch the process, interview users, review existing systems and data, identify the constraints nobody wrote down.
You end up with
A written summary of the process as it actually runs, the problems worth solving, and our read on sequence and risk.
You
Read it properly, challenge the assumptions, and tell us what to cut if the range is wrong for you.
We
Write scope, assumptions, exclusions, a phase plan and a range. Recommend the smallest first phase that is useful on its own.
You end up with
A proposal you could hand to another vendor and get a comparable quote for.
You
Review the data model and the key screens. This is the cheapest point to change your mind.
We
Agree the architecture and data model, design the screens that carry the workload, decide the permission model.
You end up with
Architecture notes, a data model, and designs for the screens that matter.
You
Attend a weekly call, open the build, and tell us what is wrong while it is still cheap to fix.
We
Two-week cycles. Each ends with something installed or deployed, plus a note on what changed and what is next.
You end up with
A working build every fortnight and a running list of decisions.
You
Put real users on it with real data and their own awkward edge cases.
We
Test on target hardware and networks, fix defects, run performance and accessibility checks, prepare the launch plan.
You end up with
A defect log with status, test evidence, and a launch plan with a rollback.
You
Pick the date, tell your people, and keep the old process available for a while.
We
Deploy, migrate data, monitor closely, and stay available for the first days when the real usage arrives.
You end up with
Live software, migration records, and monitoring you can see.
You
Decide whether you want a retainer or a documented handover to your own team.
We
Monitoring, patching, fixes and change work. Or a full handover with a recorded walkthrough.
You end up with
Either a support arrangement with a response commitment, or everything needed to run it without us.
Stage one is a conversation, and it costs you half an hour.
Start with discovery